In your lease agreement it states that painting or wallpapering using your own colours requires the written permission of the Landlord. Your unit must be restored to original move-in condition prior to you vacating the premises.
In your lease agreement it says alterations of any kind require the written permission of Housing Cambridge. Alterations must be restored to original move-in condition prior to you vacating the premises. Some examples of alterations are installing a fence, painting, finishing a basement and the installation of new flooring or carpet.
Installing a satellite dish or antenna requires the written permission of Housing Cambridge. The exterior of units must be restored to original move-in condition prior to you vacating your unit.
Housing Cambridge does not paint units of existing residents. Residents may request approval to decorate their own units.
Depending on budgetary constraints, Housing Cambridge may be willing to supply paint to tenants who are willing to paint their own units under the following conditions:
- you have moved into a unit that is in “as is” condition, or
- it has been more than seven years since your unit was last painted, and
- you agree to use our standard paint colours.
If we agree to supply the paint, our Maintenance Worker must inspect the unit once walls have been prepared for painting. The Maintenance Worker must inspect the unit a second time once the unit has been painted to ensure the work is of a good quality.
Carpet is not normally replaced in units of existing residents. However, if your carpet is older and you are willing to be responsible for the labour portion of the installation, you may apply in writing to have the carpet replaced. Your carpets’ state will be assessed by our maintenance staff. If approved, carpets will be replaced with our standard flooring products. Decisions on flooring replacement will be made based on a case-by-case basis.
Yes you can, however, you must store the Housing Cambridge appliances within your unit as we do not have the ability to do so. Written approval for the addition of other appliances is required.
You must telephone the Maintenance Coordinator at (519) 650-5599 x230 and they will advise you. Staff cannot complete repairs based on a verbal request, except in an emergency situation.
Housing Cambridge has an on-call service that you can reach any time during non-business hours by calling (519) 650-4759. You should only call this number in the case of a maintenance emergency.
Residents may park in designated parking spaces only. Residents may not park their vehicles in visitor’s parking spaces. If you have a second vehicle you may apply for a designated parking space. Additional parking spaces are provided on an “as available” basis for a small monthly charge. Parking is not permitted at any time in the signed Fire Route lanes/areas.
Yes you can. Housing Cambridge provides guidelines for residents with pets. All residents receive a copy of the guidelines at lease signing.
If your quiet enjoyment of the complex is disturbed, particularly in the late evening or early morning hours, you should call City of Cambridge Bylaw Enforcement. The next day you should advise your Property Manager of the incident and provide a written account. In this way, Housing Cambridge can take the appropriate action as afforded under the Residential Tenancies Act.
Staff cannot accept payments of any kind from residents. It is the responsibility of each resident to forward their rent, water heater rental fee, parking fee, etc. to the Housing Cambridge Head Office.
With the exception of non-duplicating security keys, copies of other keys (i.e. mail keys) can be made from the keys other members of the household have. If there are no other sets of keys in the household, then a resident must contact the Housing Cambridge office. If the office has spare keys on hand, then they will be given to the resident for the purpose of the resident making another set for themselves. The spare keys must be returned to the office within 24 hours or the resident will be charged for the key. If there are no spares on hand, then the resident will be responsible for the locks in question being rekeyed. Housing Cambridge will call in an approved locksmith to complete the task and the costs will be invoiced to the resident.
The replacement of a non-duplicating security key costs $10.00. These keys allow access into units and apartment buildings. Resident must pay the replacement fee at the Housing Cambridge office for a replacement key to be issued.
Per the Residential Tenancies Act a resident may not alter the locks on a unit without the written consent of the Landlord. Residents wishing to have their locks changed must notify the Maintenance Coordinator. Arrangements for the lock change must be coordinated through the Housing Cambridge office as unit locks must be keyed to the master key. The costs for such a change are the responsibility of the resident.
Under the Residential Tenancies Act you are required to provide us with at least 60 days written notice that you intend to move out.
