Property Maintenance

Types of maintenance

EMERGENCY Maintenance: Phone 519-650-4759 (Response time is within 24 hours)

What constitutes an after hours/week-end emergency maintenance?

Major electrical problems

Furnace problems / no heat

Gas leaks

Fridge repairs

Major water leaks / flooding

Major roof leaks, which could cause ceiling to collapse

Sewer backup

Non-Emergency calls will be handled on a priority basis. Examples of these are:

- Dripping taps

- Bathroom fan

- Oven element replacement

- Clogged drains

- Closet door repairs

- Damaged screens during winter months

- Drywall repairs

- Cosmetic problems

It is advisable to contact the office upon discovery of a problem as early in the morning as possible. 

Urgent calls received late in the day/or late Friday afternoon cannot be addressed until the next business day.

- Housing Cambridge strives to maintain a good level of service and looks forward to consideration and co-operation from all tenants.

- Housing Cambridge relies on sub-contractors for some repairs and does not have staff on call 24 hours, therefore, please make arrangements for someone to be in the unit or give permission to enter when a repair is required.

Service request