Types of maintenance
EMERGENCY Maintenance: Phone 519-650-4759 (Response time is within 24 hours)
What constitutes an after hours/week-end emergency maintenance?
Major electrical problems
Furnace problems / no heat
Major water leaks / flooding
Major roof leaks, which could cause ceiling to collapse
Non-Emergency calls will be handled on a priority basis. Examples of these are:
- Dripping taps
- Bathroom fan
- Oven element replacement
- Clogged drains
- Closet door repairs
- Damaged screens during winter months
- Drywall repairs
- Cosmetic problems
It is advisable to contact the office upon discovery of a problem as early in the morning as possible.
Urgent calls received late in the day/or late Friday afternoon cannot be addressed until the next business day.
- Housing Cambridge strives to maintain a good level of service and looks forward to consideration and co-operation from all tenants.
- Housing Cambridge relies on sub-contractors for some repairs and does not have staff on call 24 hours, therefore, please make arrangements for someone to be in the unit or give permission to enter when a repair is required.