After Hours Emergency Maintenance

After Hours Emergency Maintenance

EMERGENCY Maintenance: Phone 519-650-4759 (Response time is within 24 hours)

Fire - call 911  |  Gas Leak - call 911  |  Flood (leaking plumbing fixtures are not floods) |  Lock out (not if key has been forgotten somewhere or it's a convenience call)  |  No electricity in whole unit |  No heat (in months between Sept - June)  |  No hot water  |  No water  |  Sewer backup  |  Refrigerator not working  |  Major roof leaks ( could cause ceiling to collapse)  |  Toilets clogged (if only one in unit)  | smoke detector malfunction

It is advisable to contact the office upon discovery of a problem as early in the morning as possible. 

Urgent calls received late in the day/or late Friday afternoon cannot be addressed until the next business day.

- Housing Cambridge strives to maintain a good level of service and looks forward to consideration and co-operation from all tenants.

- Housing Cambridge relies on sub-contractors for some repairs and does not have staff on call 24 hours, therefore, please make arrangements for someone to be in the unit or give permission to enter when a repair is required.