Our COVID-19 Updates

Updated March 21, 2022 (Mask Policy)

In September 2020 Housing Cambridge adopted a Mask/Face Covering policy. All persons including: residents, guests, visitors, staff, contractors, volunteers, and service providers, are required to wear a mask/face covering in indoor (enclosed) common areas of our buildings, including the laundry room.

As of Monday, March 21st 2022, the Province of Ontario and Region of Waterloo will lift the Mandatory Mask By-Law, including indoor and outdoors spaces. At Housing Cambridge, we will be following their lead.

As this transition happens, we ask that all residents respect the rights of others who continue to wear a mask. We are also asking residents that when a maintenance staff or contractor visits your residence, you let them know prior to arrival if you require them to wear a mask.

NOTE: In the Region of Waterloo, masks are still required at hospitals, health care settings and public transit until the end of April.

Signage within our buildings around social distancing will continue for the next few months. Please respect this signage and messaging.

Let’s Be Kind to each other as we begin opening up our services.

Update March 4, 2022

Housing Cambridge is pleased to announce that our office, located at 780 King St. St. E. Cambridge is open to the public.  Walk-ins are welcome and appointments are required if you wish to meet with a specific staff member.  Please call the office at 519-650-5599.

The common areas of our properties are open for use by residents.  Current public health practices apply which include masking, social distancing, hand washing and the disinfecting of all hard surfaces after use.

To submit a maintenance request during regular business hours, contact Housing Cambridge by calling 519-650-5599 ext. 222 or email stacey@housingcambridge.com.  You can also complete an online request.  For emergency maintenance issues, please review a list of items that are considered after hours/weekend emergencies before calling 519-650-4759.

Housing Cambridge residents can feel safe interacting with our staff.  Effective October 2021, proof of vaccination is now a condition of employment for any new hire and our staff continue to test twice weekly to ensure the safety of our residents, volunteers and coworkers. 

If you have questions, or for more information about COVID -19, please visit the Region of Waterloo Website.